Returns & Exchanges
At Dragonfly, we want you to be fully satisfied with your athletic gear, which is why we offer a 30-day return policy on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to your training as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Ship the Gear
Securely pack your items and drop off the package at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
After our team inspects the returned equipment, your refund will be processed back to your original payment method within 5-7 business days.
